Sangam: A Confluence of Knowledge Streams

The Potential of Critical E-Applications for Engaging SMEs in E Business: A Provider Perspective

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dc.creator Lockett, Nigel
dc.creator Brown, D.H.
dc.date 2008-12-10T14:53:08Z
dc.date 2008-12-10T14:53:08Z
dc.date 2004
dc.identifier Lockett, N. and Brown, D.H. The Potential of Critical E-Applications for Engaging SMEs in E Business: A Provider Perspective. European Journal of Information Systems. Vol. 13, No. 1, pp. 21-34.
dc.identifier http://hdl.handle.net/10454/987
dc.description Yes
dc.description Against a background of the low engagement of SMEs in e-business this paper investigates the emergence of, and potential for, critical e-applications defined as `an e-business application, promoted by a trusted third party, which engages a significant number of SMEs by addressing an important shared business concern within an aggregation.¿ By a review of secondary data and empirical investigation with service providers and other intermediaries the research shows that such applications can facilitate the e-business engagement of SMEs. There are three key findings, namely: the emergence of aggregation specific e-business applications; the emergence of collaboratively based `one to many¿ business models; and the importance of trusted third parties in the adoption of higher complexity e-business applications by SMEs. Significantly this work takes a deliberately provider perspective and complements the already considerable literature on SME IT adoption from a user and network perspective. In terms of future research the importance of a better conceptual understanding of the impact of complexity on the adoption of IT by SMEs is highlighted.
dc.language en
dc.relation http://www.palgrave-journals.com/ejis/journal/v13/n1/abs/3000480a.html
dc.rights © 2004 Palgrave Macmillan. Reproduced in accordance with the publisher's self-archiving policy.
dc.subject SME
dc.subject aggregation
dc.subject networks
dc.subject IT adoption
dc.subject e-business
dc.subject intermediaries
dc.title The Potential of Critical E-Applications for Engaging SMEs in E Business: A Provider Perspective
dc.type Article


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